Please ensure that any part you wish to order is correct for the model year of your bike (not just the year of registration), as all returned wrongly ordered goods will incur a 20% re-stocking fee with no exceptions
While we make every effort to give accurate part numbers to all enquiries, it is ultimately up to the customer to ensure that any information given is double checked. If you are unsure of the exact year of your bike please supply us with your VIN number and we will find that information for you.
Jersey Harley-Davidson operates a flexible returns policy. Depending on the parts concerned and the circumstances we will either refund or exchange any ordered parts at our discretion. In certain cases restocking charges may be incurred. We also guarantee that we will not sell or pass your data to a third party outside the Group, in the normal course of business, unless that third party requires the data to fulfil your order.
Jerseyh-d.com can not be held responsible for any labour charges incurred during fitment or removal of suspected faulty or incorrectly supplied parts. (This does not affect your statutory rights.)
VAT payments
In certain cases you may be required to pay the VAT on collection.
If you do have to pay VAT on any Harley-Davidson product (bought online only, telephone orders will not benifit from this offer) from Jersey Harley-Davidson, simply scan and email the VAT receipt to (this must be the bill with the full breakdown of charges) tony@jerseyh-d.com or fax the VAT receipt to us on 01534 280154 with your original order number and we will ensure that your account is credited in full for the VAT, any other charges are not covered, this is for VAT charges only.
This does not apply to any returned goods
Customers outside of the UK will not benefit from our VAT free offer.
You will be responsible for any sales tax, VAT and import duties. Jersey Harley-Davidson will not refund any taxes to non-UK delivery addresses or non-UK credit card addresses.
Website terms of use
Jersey Harley-Davidson aims to provide up to date and accurate information on its web site. However there can be no guarantee as
to the accuracy of the information on this site. Your data or information generated from the usage of our site may be transferred, sold or assigned to another third party as a result of a sale, transfer of business, merger, reorganisation, liquidation or change in control of Jersey Harley-Davidson.
Returns
Notification of defective items must be within 7 days of delivery.
Buyer is responsible for all shipping and insurance charges if the item needs returning.
Returns must have all original packaging and the item/s returned. Any found to be defective or damaged will be return to buyer at buyers expense.
All returns are subject to a 20% re-stocking fee.
We recommend that goods be returned by an insured means.
We do not refund postage on returned items.
Cancelling an order
Should you wish to cancel all or part of your order after we have ordered the item from Harley-Davidson, you will incur a 20% handling fee, no exceptions as we have to purchase all items from Harley-Davidson prior to despatch.
Should you wish to cancel your order after we have posted the item/s to you (the buyer), you will have to ensure the safe return of the goods to us in the condition they were sent, via recorded delivery at your cost and also pay a 20% re-stocking fee.
Our return address is
Jersey Harley-Davidson,
Georgetown Garage,
Victoria Road,
St Saviour,
Jersey UK.
JE2 7QG
All returns must be marked for the attention of Tony.
All returns must have a note inside with the reason for the return, including the original order number or date when the item/s were ordered
Use of imagery
Product images are for illustration purposes only and may differ from the actual product.
Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by Harley-Davidson on this Web Site, but jerseyh-d.com is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Web Site, Information and related materials are subject to change without notice.
This Website and all information and related materials it contains are provided "AS IS." jerseyh-d.com makes no representation or warranty whatsoever regarding the completeness, accuracy, or adequacy of, or the suitability, functionality, availability, or operation of this Web Site or the information or materials it contains. By using this Web Site, you assume the risk that the information and materials on this Web Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.