Frequently Asked Questions
Q: How can you guarantee a VAT free price, saving me 17.5%?
Won't I have to pay on delivery/collection?
A: In the United Kingdom some items, for example, items at £17.95 are
below the required VAT level. In other cases you may be required to pay
some VAT on collection. If you do have to pay VAT on any product
purchased from Jersey Harley-Davidson, simply fax the VAT receipt to
us on 01534 280154 and we will ensure that your account is credited.
Customers outside of the UK will not benefit from our VAT free offer.
You will be responsible for any sales tax, VAT and import duties. Jersey
Harley-Davidson will not refund any taxes to non-UK delivery addresses
or non-UK credit card addresses.
Q: How long will it take for my goods to arrive?
A: All orders that we receive will be with you within 2 weeks if the parts are
in stock. Most items will be insured and "trackable" and not withstanding
restraints caused by post-office limitations, general acts of god, etc. we will
deliver on time.
Q: I live outside of the UK, how much import duty will I be required to pay?
A: You will need to contact your country's authorities and enquire with them.
In many countries we expect that you can still make a significant saving.
Q: How much will I have to pay for post and packaging if I live outside the UK?
A: Due to the variety of parts available you will have to call us so we can give
you an approximate cost. Once we have received an order from you we will be
able to give you an exact cost before the order is processed.
Q: What if the part is no longer available?
A: If a part is no longer available or has been super seeded, we will inform you the
moment we find out and advise you of the new part number, or if we can't get the
required part for you your account will be credited and we will inform you via email.
Sales hotline open 9am - 5pm Mon - Fri
+44 (0) 1534 870708
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